I’ve been in this issue as well. This is extremely annoying when you log in to our Upwork account, and you see this message that reads “Your Account has been suspended. please contact customer support. Let’s find out why my account on Upwork was suspended? and what should you do now?
After seeing this message, I felt sad and did not know the reason for this. I’m not sure if I have any way to make the account that I have.
I browse the internet and read a lot of articles. But, no single article could provide the specific reason for my account’s suspension. My personal opinion is that I did not do anything wrong and did not violate any rules of the Upwork occasion. I’d completed a lot of projects that received 5-star ratings and positive feedback. Because my Upwork account was shut down I was depressed.
If you’re a novice and want to learn more, learn this article How to Working on Upwork without Experience?
But one fair thing is that if you’ve got an amount that is due from clients, you will be paid and the funds can be withdrawn out of your bank account.
What is Upwork?
Upwork, previously called Elance-oDesk, was an American-based platform that caters to freelancers.
Upwork Global Inc., or, more simply Upwork is among the largest marketplaces for freelancers who want to start small businesses in different disciplines like online tutoring graphic design, writing content social media management Web development, and other fields of their knowledge. It helps professionals locate projects they like as well as communicate with clients and earn money for the offerings.
If you’re a beginner freelancer who is looking to sell his services but does think it is difficult to know how you can begin With Upwork, you can gain valuable experience with your abilities.
How can I retrieve my Upwork account that has been suspended?
You can reactivate your account by accessing Upwork and verifying whether you’re the account holder.
Is it possible to retrieve an account suspended on Upwork?
It is possible to restore an account that was suspended by Upwork. It is the first thing to do call Upwork customer support to explain the issue. They can assist you with the appeal process for your suspension.
Where can I find my username on Upwork?
You can access your username on Upwork when you click on”My Account” or the “My Profile” tab.
How can I reset my password on Upwork?
For a reset of your password on Upwork Go to”Forgot Password?” on the “Forgot Password?” page on the website. There, you can enter the email address that is associated with the account. Then, you will be sent an email that contains the link to reset your password.
Can I make another account?
Yes, you can set up an additional account on Upwork. It’s crucial to remember that your new account won’t be in a position to access any previous reviews or jobs that you have on your previous account.
How do I recover my Upwork account following suspension?
So I decided to sign up for an account on Upwork last month to determine if I could utilize my time during working hours to earn additional cash. Everything was going well until I received the fateful email that informed me that my account on Upwork was suspended. I was unsure of the reason, and in keeping my cool, I responded to support at upwork on the thread they started.
In my response, I said that I’m new to Upwork and that I know I didn’t violate any of the rules. But, even if I’d committed a violation unknowingly I’d ensure not to repeat it. I also was interested in knowing the reason that led to my account being suspended by Upwork.
In a matter of hours, I received an answer from the team at Upwork, saying that my account was completely restored. When I inquired about the reasons why my account was shut down I received a response in which it was stated that the company will not divulge the reason why my account was suspended because they try to guard the information leaving the system, which could be used illegally to outdo that detention process.
Be courteous with chat support
When you reach out to the Upwork chat service the company will contact you about your issue. The first step is to describe the issue in writing before talking to an Upwork representative. If you’re angry right now, your communication will reflect the fact that you’re angry. For example:
“Upwork arbitrarily shut down my account! I’ve wasted my money and time! “Irresponsible!”
“Hello, there I’m sorry to inform you that my Upwork account has been shut down and I’m looking to find out how to restore it. Thank you!”
Do you notice a difference?
There is no doubt that one is angry. Some aren’t.
It is essential to keep your cool when you contact Upwork. Remember that every person who contacts them to resolve the issue. A majority of people are frustrated or angry and bring their anger to the conversation.
But, take a look at these…
What should you do if someone approaches you in a hostile manner? What should you do to someone who blocks you in traffic? How would you respond if you bump into an individual in a club? When we perceive the actions of other people in a club as “aggressive,” we defend ourselves. This is the way that Upwork’s chat support will respond (even if they don’t display the answer). Thus, you should start by sending an amiable message that is unflinching and focused on your problem.
When the chat window is opened, someone will take care of your issue. “I’m sorry to hear that your account at Upwork was shut down, Lex. Let’s discuss the best way to help you in resolving the issue!” Take note of the way that the Upwork team follows the same approach I advised you to use earlier. Positive. Friendly. Focused on the subject. Once they’ve made this statement you can respond in any manner that is like “Howdy! I appreciate your assistance. I wish you a pleasant day!”