There is a possibility of obtaining refunds from Fortnite reimbursement if the player (or you or your kid) accidentally made purchases for items you did not intend to purchase between December 2017 and September 2023. This includes the credit card transactions that your child did not know about between January 2017 through September 2023.
Since the 19th January 2024 As of 19th January 2024, the Federal Trade Commission (FTC) began sending emails to customers it believes may be able to claim refunds, as well as continuing to do this for the remainder of a month.
Epic Games will pay a total of $520 million as a relief as well as alter its default privacy settings in response to accusations that the company violated The Children’s Online Privacy Protection Act (COPPA).
Who’s eligible for a reimbursement?
You may be eligible for reimbursement if the following statements are accurate:
- You’ve been charged with in-game currency for things you didn’t need between January 2017 through September 2023.
The child charged on your credit card, without knowing about it between January 2017 through November 2022.
You had your account locked between January 2017 through September 2023 when you made a complaint with your credit card provider regarding untrue charges.
Eligibility Guidelines for FTC Refund in Fortnite
According to the official declaration from the FTC, The second category that is who is eligible to receive Fortnite refunds are those who have accounts that had their accounts “locked between January 2017 and September 2023 after disputing unauthorized charges with their credit card companies.” The group comprises those who had issues with the unauthorised charge to their account.
As an example, YouTuber Codelife states that the players could have phoned their credit or bank company to resolve the issue concerning the unauthorized charges. If, however, the player had not been able to log in to their Fortnite account at any time from the year 2017 until 2024, they are eligible to receive an amount of money back.
And lastly, “Fortnite players who were charged in-game currency for unwanted in-game items” are in a position to obtain refund money via the FTC. If you can recall the initial times of Fortnite in the past, there was a possibility for purchases to be created by accidentally pressing the wrong button or key during a visit to the store.
There was no way to confirm the purchase, and the interface didn’t offer users a way to stop a purchase that was not wanted. Now, Fortnite provides the “hold-to-purchase” feature that ensures the purchase is not made in error. However, as per the FTC, Epic Games should be responsible for allowing unintentional purchases to be made.
Will My Child Be Safe On Fortnite?
Epic has already introduced several modifications to Fortnite. The changes include:
The most secure privacy settings that block text or voice chat, and also enable the filtering of mature languages, will now be applied automatically on all accounts when the holder of the account is less than 18.
The customer will be asked whether you would like to save the payment details following making a purchase.
You’ll be asked to make a hold-to-purchase for you to confirm that you intend to purchase items.
Fortnite offers a refund token system. This means you can reverse any purchase that was made accidentally in 24 hours providing that the item has not been used in the game.
Accounts suspended due to charges have been restored.
If the Federal Court ruling is upheld by the federal court, the FTC will make sure that
Information collected without consent will be deleted.
Epic responds to the concerns that are raised by the complainant.
It allows itself to be periodically checked so that it complies.
What can I do to get the V-Bucks back within Fortnite?
If you’d like to get a refund of V-Bucks from Fortnite You can ask for this through Fortnite’s official site. It is necessary to log into your account, and then navigate to the “Support” section. There, you will be able to opt for the “Refund Request” option, and then follow the directions. Remember that refunds can only be granted under certain conditions, for instance, fraud or purchases that are not your fault.
What’s the procedure to get Fortnite skins refunded?
For refunds on Fortnite skins, you’ll need to follow the same procedure as the process for refunding V-Bucks. Click on the “Support” section on the game’s website, select, Refund Request,” and adhere to the steps. But there are conditions to refunding skins. It is only possible to refund a skin after 30 days from the purchase date, and you can only do it one time.
What If I Used The Item I Want To Refund In-Game?
If you’ve played with the item during games or other events, you’re most likely to not be suitable for refunds, according to Fortnite’s policies.
How Long Does It Take To Get A Response To A Refund Request?
Refund requests that require a refund may vary, however, be patient as it could take a while to allow Epic Games to review and review your request.
The bottom line is that knowing the best way to refund the funds on your Fortnite account is essential to keeping control of your game purchases. The refund policy of Fortnite offers the possibility of flexibility, but you must adhere to the guidelines and limitations. Following the instructions in this document and analyzing additional suggestions to help you make educated choices, budget your money carefully, and take advantage of the Fortnite experience to its highest degree as you keep your finances in good shape.