Xfinity is among the most popular websites and offers a superb smart TV-style set-top box with the most popular applications and video streaming. However, there are occasions when the Xfinity remote may cease to function. In this post, I’ll describe the troubleshooting steps you need to follow to repair your Xfinity remote that’s not working.
Replace the batteries and make sure they’re facing in the correct direction. If the remote is still not working, perform the following steps: perform a system restart by disconnecting the Xfinity set-top box. Then Factory reset your Xfinity remote, then pair and fix the Xfinity remote.
Xfinity Remote Not Working
It is the Xfinity remote. It is needed to operate the Xfinity device. If it’s not functioning, it makes your Xfinity device inaccessible. There are a few easy fixes to fix the issue that may be the cause. Here’s the list of them.
There is an LED red illuminating on Xfinity remotes, which will flash whenever you hit the button. If it blinks multiple times, it is a sign that the batteries are low and need to be replaced. If the light does not work, it’s a sign that the batteries are empty and must be replaced.
You may have noticed that each battery should be facing the correct way when you change the batteries. It is possible that you or someone else in your home put them the wrong way. This can cause your Xfinity remote not to receive energy even though the batteries are new. This is an easy test, so make sure the batteries are facing the right direction and replace the batteries with a brand new set.
Before You Reset Xfinity Remote?
Before setting the remote, be sure that the batteries are in good condition and that the remote doesn’t seem to be suffering from any apparent physical defect that could stop it from functioning.
It is possible to check that the battery is functioning by pressing a couple of buttons and observing the LED lights.
If you do not see any light coming from your LED after pressing the buttons, Try replacing those batteries before you return them. If this doesn’t work, and the LED doesn’t appear damaged, attempt an initial reset.
Reset your factory settings on the Xfinity remote
This method is not compatible with the majority of Xfinity remotes. It is only applicable to those with the Xfinity voice remote as well as for the XR11 as well as the XR15. The model number of your remote will be printed on the remote. To locate the model number, look inside the battery cover, and you will see it written in white letters just above the area where you place the batteries.
It may work on other remotes. However, there are only a few details accessible online. In the XR15, you press the top left button and the bottom right one, surrounded by the central control by arrows located on the remote’s main part. To use the XR11, you must hold the button ‘Setup. (Update on how to reset the XR11, XR15, and XR16 Xfinity remotes below)
If you hold and press it, the light on the top of your remote will change to red, and then when you keep it, it will change to a solid green. You have successfully reset your remote, and the light will turn blue. Then it will restart.
How to Fix Your Xfinity Remote
If you find that the Xfinity remote isn’t functioning, several options can be used to resolve the issue. These suggestions will help you determine if the remote isn’t working in the real sense or if just a few buttons aren’t working.
Check the Batteries
If your Xfinity remote isn’t responding, The first thing to look at is the batteries. If they’re dead or low, this might be the cause behind why the remote won’t respond.
To test the battery, remove the remote’s battery cover, and replace the batteries with brand-new ones. If your Xfinity remote works again, the original batteries are gone. However, if they don’t work, move to the next step.
Confirm Remote’s IR Sensor Is Working
The remote on your TV and the remote utilizes an infrared beam to transmit as well as receive messages.
If the beam isn’t functioning correctly on the remote, it could be the primary reason for the remote not working.
One of the easiest methods to confirm whether the IR on the remote is functioning is to check the camera in your phone:
Start the Camera app on your smartphone and examine your remote via the display.
Click any button or a set of switches located on your remote.
A functional remote will have an orange light flashing across the camera’s screen on each pressed button.
If you don’t see any red light, your remote could be damaged, or the batteries may die.
Move Closer to the Xfinity Box
If you’re far from your Xfinity box, the remote may not be able to send an Xfinity signal. If you suspect this might be the issue, you should move closer to your Xfinity box to see if this solves your problem.
The best general rule of thumb is to stay less than 20 yards from your box while using the remote. However, if you’re still struggling to move closer, consider the following solution.
Remote Programming
Different manufacturers employ various IR signals to transmit commands, such as changing the volume or channel.
Therefore, you must “program” your remote to send signals corresponding to the signals designed by the company to work with your TV.
The most common thing to do is enter Xfinity Remote Codes that correspond to the brand on your remote so that your remote can recognize your TV manufacturer.
Get rid of obstacles that may Block Signals from the IR.
Blockages between your TV and remote are another problem that can be found.
Because your remote uses an infrared beam and your TV is equipped with an IR sensor, they must be able to transmit the shaft and get it back without encountering obstructions.
Obstructions may be caused by walls, electronic signals, Bluetooth, or large objects like furniture or speakers.
If you see an obstruction between your remote and your TV, try moving it to another location or point your remote directly at the TV’s sensor.
Sometimes, the problem can be as easy as sitting in another seat in your house or moving an item of furniture.
Xfinity Remote Keeps Blinking
When using your Xfinity remote, the uppermost part of your remote should blink for a single time. If it continues to blink, here’s the reason and the best way to repair it.
If it’s blinking red numerous times, the batteries are about to run out, and you need to change the battery. If it is constantly flickering, it could be a problem with the internal computer of your Xfinity remote. In this case, you must restart the remote by removing the batteries before putting them into the remote.
If you don’t, you must reset the Factory and reconnect to your Xfinity remote. I’ve provided complete step-by-procedure instructions on how to do this at the beginning of this post. Scroll to the top to step 2. Reset your factory settings on the Xfinity remote’. Follow the steps in this step and if it’s not working, follow the other steps on this list. There are five steps in total. In the last step, I will also outline what you should do if you attempt each step, but it’s not working.
The first step is to take the batteries and reset your remote. Determine if this resolves the problem. If not, you can try the following replacing the batteries with new ones. Unplug your Xfinity device and then plug it back in to reset it. Factory set your Xfinity remote and reconnect it to your television or Xfinity device.